Level 2 Certificate in Principles of Business Administration
Business Administration and Management
Level 2 Certificate in Principles of Business Administration
Price £900
This qualification specification contains everything you need to know about this qualification and should be used by everyone involved in the planning, delivery and assessment of the NCFE Level 2 Certificate in Principles of Business Administration.
This is a regulated qualification. The regulated number for this qualification is 601/7071/2.
The Level 2 Certificate in Principles of Business Administration forms part of a suite of knowledge-based qualifications. This qualification has been developed to enable learners to progress into employment in a business administration role or onto higher level studies.
This qualification may be eligible for funding.
Aims and objectives of this qualification
The Level 2 Certificate in Principles of Business Administration aims to:
provide learners with the underpinning knowledge that is required by employees to work in a range of different environments in a business administration role.
The objectives of this qualification are to help learners to:
develop essential knowledge of how to carry out administrative tasks such as how to manage information and supporting events
know how to apply their knowledge in a variety of industries and job roles.
Essential skills
While completing this qualification, learners may develop the knowledge, understanding and essential skills employers look for in employees. These range from familiar ‘key skills’ such as team working, independent learning and problem solving, to more tricky-to-measure skills such as:
an appreciation for appropriate behaviour and dress
appropriate interpersonal skills
communicating with professional colleagues/peers and/or hierarchical seniors
supporting other aspiring employees
personal manners and deportment
understanding work practices and how different roles and departments function within an organisation.
Achieving this qualification
To be awarded the NCFE Level 2 Certificate in Principles of Business Administration, learners are required to successfully complete the 5 mandatory units and 2 optional units.
This qualification consists of 5 mandatory units:
Unit 01 Principles of providing administrative services
Unit 02 Principles of business document production and information management
Unit 03 Understand communication in a business environment
Unit 04 Understand employer organisations
Unit 05 Understand how to develop working relationships with colleagues
and 16 optional units:
Unit 06 Understand how to carry out business administration tasks
Unit 07 Understand how to provide administrative support for meetings
Unit 08 Understand how to prepare text
Unit 09 Understand how to store, retrieve and archive information
Unit 10 Understand the administration of human resource records
Unit 11 Understand how to use and maintain supplies and office equipment
Unit 12 Understand customer service
Unit 13 Understand the use of research in business
Unit 14 Principles of customer relationships
Unit 15 Know how to publish, integrate and share using social media
Unit 16 Exploring social media
Unit 17 Understand the safe use of online and social media platforms
Unit 18 Principles of equality and diversity in the workplace
Unit 19 Principles of marketing theory
Unit 20 Principles of digital marketing
Unit 21 Principles of team leading
The units above may be available as stand-alone unit programmes.
To achieve the NCFE Level 2 Certificate in Principles of Business Administration, learners must successfully demonstrate their achievement of all learning outcomes and assessment criteria of the units as detailed in this qualification specification.
This qualification is designed for learners aged 19+ who want to progress into employment in the first instance, or further learning, depending on their own needs and interests. There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they’ve already achieved a Level 1 qualification.
Entry is at the discretion of the centre. However, learners must be aged 16 or above to undertake this qualification.
Coming Soon
 |
Difficulty : Level 2 |