Level 2 Certificate in Cleaning and Support Services Skills
Catering and Hospitality
Level 2 Certificate in Cleaning and Support Services Skills
Price £1000
The Level 2 Certificate in Cleaning and Support Services Skills is a competence-based qualification.
A competence-based qualification is based on National Occupational Standards (NOS) and is a job-ready qualification which requires learners to demonstrate the skills and knowledge required to work in a specific industry. A competence-based qualification must be assessed in the workplace or in a realistic work environment (RWE) in accordance with the relevant assessment strategy.
Things you need to know
Qualification number (QN) 501/0473/1
Aim reference 50104731
Total Qualification Time (TQT) 180
Guided Learning Hours (GLH) 129
Credit value 18
Level 2
Assessment requirements: internally assessed and externally quality assured portfolio of evidence.
About this qualification
This is a regulated qualification. The regulated number for this qualification is 501/0473/1.
This qualification may be eligible for funding.
Qualification purpose
This qualification is designed for those working in Cleaning and Support Services. Its purpose is to provide formal recognition to those able to demonstrate competence against the occupational standards defined for cleaning and support services at this level.
It’s a job-ready qualification which requires learners to demonstrate in the workplace, the skills and knowledge required in the cleaning industry.
This qualification will:
focus on the study of Cleaning and Support Services within the Retail and Commercial Enterprise sector
offer breadth and depth of study, incorporating a key core of knowledge
provide opportunities to acquire a number of practical and technical skills.
Qualification objectives
The objectives of this qualification are to:
confirm learners’ competence in a cleaning or support services role
develop communication skills and understand health, safety and security in the workplace
identify risks and hazards and be able to reduce them in the workplace
identify activities that will support professional development and set targets and review them.
Progression opportunities
Learners who achieve this qualification could progress to:
passenger transport cleaner
industrial cleaner
caretaker
window cleaner
street cleansing operative
hygiene and cleaning operative
specialist carpet and flooring cleaner
Level 3 Diploma in Cleaning Supervision Skills
Level 3 Certificate in Cleaning Supervision Skills.
To be awarded the NCFE Level 2 Certificate in Cleaning and Support Services Skills, learners are required to successfully complete 7 credits from Mandatory group A; 2 credits from Mandatory group B; a minimum of 9 credits (from 3 units) and a maximum of 15 credits from optional group C. The minimum number of credits required for this qualification is 18.
Group A mandatory units
Unit 01 Communicate effectively in the workplace
Unit 02 Develop yourself in the job role
Unit 03 Reduce risks to health and safety in the workplace
Group B mandatory units
Unit 04 Work with others and follow reporting procedures
Unit 05 Work individually and follow reporting procedures in a cleaning environment
Group C optional units
Unit 06 Clean and maintain internal surfaces and areas
Unit 07 Clean and maintain external surfaces and areas
Unit 08 Deal with routine waste
Unit 09 Clean washrooms and replenish supplies
Unit 10 Clean high risk areas
Unit 11 Clean confined spaces
Unit 12 Clean food areas
Unit 13 Deep clean equipment and surfaces
Unit 14 Clean, maintain and protect semi-hard and hard floors
Unit 15 Clean and maintain soft floors and furnishings
Unit 16 Clean glazed surfaces and facades
Unit 17 Deal with non-routine waste
Unit 18 Carry out maintenance and minor repairs
Unit 19 Perform street cleansing manually
Unit 20 Perform street cleansing mechanically
Unit 21 Work safely at heights
To achieve the NCFE Level 2 Certificate in Cleaning and Support Services Skills, learners must successfully demonstrate their achievement of all learning outcomes of the units as detailed in this qualification specification.
This qualification is designed for a variety of job roles in the cleaning and support services sector.
There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they’ve already achieved a Level 1 qualification.
Entry is at the discretion of the centre. However, learners should be aged 16 or above to undertake this qualification.
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Difficulty : Level 2 |