Level 2 Certificate in Retail Knowledge
Retail
Level 2 Certificate in Retail Knowledge
Price £1200
This is a regulated qualification. The regulated number for this qualification is 600/2139/1.
This qualification may be eligible for funding.
Aims and objectives of this qualification
Level 2 Certificate in Retail Knowledge aims to:
provide an introduction to the retail industry to those new to, or seeking employment in this area
help learners develop an understanding of the different aspects of working in the retail sector
prepare learners for progression into a range of higher level qualifications within the retail sector, including more practical qualifications where their knowledge can be put into practice
prepare learners for work in the retail industry
The objective of the Level 2 Certificate in Retail Knowledge is to help learners to develop an understanding of the different aspects of the retail industry, in order to progress into further learning or employment.
Things you need to know
Qualification number (QN): 600/2139/1
Aim reference: 60021391
TQT: 140
Guided learning hours (GLH): 93
Credit value: 14
Level: 2
Assessment requirements: internally assessed and externally moderated portfolio
Progression opportunities
Learners who achieve this qualification couldprogress to:
Level 2 Diploma in Retail Knowledge
Level 3 Certificate in Retail Knowledge
Level 2and Level 3 Certificate/Diploma in Retail Skills
Level 2 and 3 Employability qualifications
Level 3 and 3 Customer Service qualifications
To be awarded the Level 2 Certificate in Retail Knowledge, learners are required to successfully complete 4 mandatory units and at least 1 optional unit (minimum of 4 credits).
This qualification consists of4 mandatory units:
Unit 01 Understanding customer service in the retail sector (3 credits)
Unit 02 Understanding the retail selling process (2 credits)
Unit 03 Understanding how individuals and teams contribute to the effectiveness of a retail business (3 credits)
Unit 04 Understanding how a retail business maintains health and safety on its premises (2 credits)
and 7 optional units:
Unit 05 Understanding retail consumer law (2 credits)
Unit 06 Understanding security and loss prevention in a retail business (2 credits)
Unit 07 Understanding the handling of customer payments in a retail business (2 credits)
Unit 08 Understanding the control, receipt and storage of stock in a retail business (2 credits)
Unit 09 Understanding visual merchandising for retail business (4 credits)
Unit 10 Understanding how the effectiveness of store operations can be improved (3 credits)
Unit 11 Understanding environmental sustainability in the retail sector (3 credits)
Unit 12 Understanding sales prevention for retail and licensed premises (1 credit)
Unit 13 Understanding the use of in-store web-based facilities in promoting retail sales (2 credits)
Unit 14 Understanding how to maintain the confidentiality and security of customer data held online (2 credits)
To achieve the Level 2 Certificate in Retail Knowledge, learners must successfully demonstrate their achievement of all learning outcomes and assessment criteria of the units as detailed in this qualification specification.
This qualification is designed for learners interested in developing a career in retail, who may or may not already be employed in the industry.
This qualification issuitable for learners aged pre-16 and above.
There are no specific recommended prior learning requirements for this qualification, however learners might find it helpful if they’ve already achieved a Level one qualification.
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Difficulty : Level 2 |