Level 3 Certificate in Retail Knowledge
Retail
Level 3 Certificate in Retail Knowledge
Price £1500
This is a regulated qualification. The regulated number for this qualification is 600/2140/8.
Level 3 Certificate in Retail Knowledge forms the knowledge-based aspect of the Advanced Apprenticeship in Retail.
This qualification may be eligible for funding.
Qualification purpose
Level 3 Certificate in Retail Knowledge is designed for learners interested in developing and progressing a career in retail, who may or may not already be employed in the industry.
Level 3 Certificate in Retail Knowledge will:
focus on the study of the retail sector
offer breadth and depth of study, incorporating a key core of knowledge
provide opportunities to acquire a number of practical and technical skills.
Qualification objectives
Level 3 Certificate in Retail Knowledge of this qualification are to provide learners with knowledge needed to work in the retail sector, covering:
selling
service
team working
health and safety
dealing with theft
product knowledge.
Covering a variety of specific product areas, it’s ideal for learners already working in the retail sector looking to progress, or for those looking to working the sector who’d like to increase their knowledge.
Essential skills
While completing this qualification, learners may develop the knowledge, understanding and essential skills employers look for in employees. These range from familiar ‘key skills’ such as team working, independent learning and problem-solving, to more tricky-to-measure skills such as:
an appreciation for appropriate behaviour and dress
appropriate interpersonal skills
communicating with professional colleagues/peers and/or hierarchical seniors
supporting other aspiring employees
personal manners and deportment
understanding work practices and how different roles and departments function within an organisation.
Progression opportunities
Learners who achieve this qualificationcould progress to:
Level 3 Diploma in Retail Skills
Level 3 Certificate in Principles of Customer Service
To be awarded the Level 3 Certificate in Retail Knowledge, learners are required to successfully complete 4 mandatory units (achieving 10 credits) and at least 2 optional units (achieving at least 6 credits).
Mandatory units
Unit 01 Understanding customer service in the retail sector
Unit 02 Understanding the management of risks to health and safety on the premises of a retail business
Unit 03 Understanding the retail selling process
Unit 04 Understanding the development of personal and team effectiveness in a retail business
Optional units
Unit 05 Understanding security and loss prevention in a retail business
Unit 06 Understanding how the smooth operation of a payment point is maintained
Unit 07 Understanding the management of stock in a retail business
Unit 08 Understanding how the effectiveness of store operations can be improved
Unit 09 The principles of food safety supervision for retail
The units above may be available as stand-alone unit programmes.
To achieve the Level 3 Certificate in Retail Knowledge, learners must successfully demonstrate their achievement of all learning outcomes of the units as detailed in this qualification specification.
This qualification is designed for learners interested in developing and progressing a career in retail, who may or may not already be employed in the industry.
There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they’ve already achieved a level 2 qualification.
This qualification is suitable for learners aged pre-16 and above.
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Difficulty : Level 3 |